At Apparel Avenue, we make it our mission to guarantee your total satisfaction with every item you purchase. This includes our full and open commitment to customer service. If you’re not entirely happy with any product you’ve bought from us, we’re here to help. You can easily return or exchange the item, and it’s our promise to make things right.

Return Eligibility:

Items must be in new condition.
Returns can be initiated for both defective and non-defective products.
You have 14 days from the date of delivery to start a return.

Exchanges:

We accept exchanges for products.

Return Method:

All returns should be sent by mail.
The cost of return shipping is the responsibility of the customer.
A return label will be provided, but the customer will cover this cost.

Restocking Fee:

A restocking fee amounting to 20% of the product price will be deducted from your refund.

Refund Processing:

Once your return is received and inspected, we will process your refund within 7 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it will take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@nichesense.com.

Refund and Returns Policy

Late or missing refunds